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PEOPLE FIRST. RECORDS TOGETHER.

Member management

Know your members. Keep the details connected.

Bring member profiles, membership assignments and expiry dates into one gym workspace. Give your team a clearer starting point for every check-in and renewal conversation.

GymNavigoDemo data

Your member workspace

Sample profiles. One connected view.

Active members

128

Illustrative count

Renewals to review

12

Illustrative count
  • 01

    Demo member 01

    Monthly membership

    Active
  • 02

    Demo member 02

    Quarterly membership

    Active
  • 03

    Demo member 03

    Monthly membership

    Expired
Member records, plan assignments and expiry dates, together.
Interface illustration with static demo data. Not a live customer account.

A profile with context

Keep member contact details and membership information together. Review relevant health updates, workout plans and nutrition schedules through the existing gym workflows.

Membership dates you can review

Create Member Plans with a duration and fee, assign a plan and start date, and review the calculated expiry. Keep the member membership separate from your owner software subscription.

A more consistent renewal routine

Use expiry dates to organize follow-ups. The scheduled email workflow checks upcoming expiry windows when the sending service, templates and scheduler are configured.

HOW THE WORK CONNECTS

From a new profile to the next renewal.

Walk through the process with your own requirements and fictional test profiles before introducing it to the whole team.

  1. 01

    Create the member profile

    Add the member details your team needs and check that the contact information is correct. Use individual staff accounts with the permissions required for their work.

  2. 02

    Assign a membership

    Select the gym Member Plan and start date. Review the resulting expiry date before handing the record to the next shift.

  3. 03

    Keep the record current

    Record attendance and payments through their respective workflows. When a member renews, verify the membership dates and payment record rather than assuming one updates the other.

QUESTIONS, ANSWERED

A little more clarity.

Check the details that matter to your team before choosing a plan.

Discuss your requirements
Can I create my own gym membership plans?

Yes. Member Plans describe the memberships your customers buy from your gym. They are separate from the software package your owner account purchases.

Does GymNavigo send renewal reminders?

The existing membership email workflow checks 7, 3, 2 and 1 days before expiry. It requires a configured sending service, email template, valid contact details and a running scheduler. It does not collect fees automatically.

Are automated WhatsApp reminders included?

Automated WhatsApp messaging is not currently implemented. If that is essential to your process, discuss the requirement before choosing a software plan.

Can inactive members be kept in the workspace?

The software capacity check counts active member profiles with a current membership expiry, or no expiry set. Inactive and expired profiles are excluded from that allowance; reactivation is subject to the available capacity.

YOUR NEXT STEP, WITH MORE CLARITY

See how it fits your gym.

Bring your member count, team setup and daily questions. Explore the workflows in a free demo.

Let’s picture your next chapter.

We’ll use your details to follow up about your demo. Share a preferred time below; our team will contact you to confirm availability.

Indian mobile number, with or without +91. No spaces.

Preferred time (optional)

Asia/Kolkata. Share a preference or leave it flexible; our team will confirm availability.

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